Recall #02-189 · Published June 27, 2002

Hot water dispensers

CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers

CPSC published a recall notice for Hot water dispensers from In-Sink-Erator on June 27, 2002. CPSC identifies this hazard: Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard. The official remedy states: Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.

Recalled hot water dispenser with location of serial number
Recalled hot water dispenser with location of serial number
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The serial number (S/N) is printed on a specification plate attached to the metal holding tank.

Why it was recalled

Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.

Incidents and injuries

In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.

Official remedy

Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.

Product and sales details

Manufacturer
In-Sink-Erator, of Racine, Wis.
Recall number
02-189
Units
About 252,200
Manufactured in
United States
Sold at / sales period
Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers, from January 1972 through December 1996, for between $100 and $250.

Hot water dispensers

CPSC product type: Electric Water Heaters

Recall contact information

For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.insinkerator.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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