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The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Why it was recalled
The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of combustion gases. If the interlock fails, excess carbon monoxide emissions may occur.
Incidents and injuries
No injuries have been reported.
Official remedy
Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring module in suspect boilers which will put a redundant switch in series with the switch that may erroneously close and by-pass the safety interlock with flue damper. Viessmann Manufacturing Company has contacted distributors and wholesalers and made arrangements for them to contact customers and make arrangements to retrofit the Atola-RN Boilers with SR-RN2 or SR-RN2R Controls.
Product and sales details
- Brand
- SR-RN-2 and SR-RN2R
- Manufacturer
- Viessmann Manufacturing Company (U.S.), of Warwick, R.I.
- Recall number
- 02-524
- Units
- 190
- Sold at / sales period
- The boilers were sold nationwide by wholesalers and distributors.
SR-RN-2 and SR-RN2R Boiler Control
CPSC product type: Boilers & Accessories
Recall contact information
Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact, can be reached at 888-843-2772 between 8:30am and 5:00 pm ET Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.