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Why it was recalled
Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.
Incidents and injuries
The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.
Official remedy
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
Product and sales details
- Manufacturer
- Tristar Products Inc., of Fairfield, N.J.
- Recall number
- 04-539
- Units
- 5,000
- Manufactured in
- Taiwan
- Sold at / sales period
- HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April and September 2002.
Steam Buggy Deluxe
CPSC product type: Steamers
Recall contact information
Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.
