Recall #04-539 · Published March 9, 2004

Steam Buggy Deluxe

CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner

CPSC published a recall notice for Steam Buggy Deluxe from Tristar Products Inc. on March 9, 2004. CPSC identifies this hazard: Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers. The official remedy states: Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.

Recalled Steam Buggy Deluxe
Recalled Steam Buggy Deluxe
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Why it was recalled

Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.

Incidents and injuries

The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.

Official remedy

Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.

Product and sales details

Manufacturer
Tristar Products Inc., of Fairfield, N.J.
Recall number
04-539
Units
5,000
Manufactured in
Taiwan
Sold at / sales period
HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April and September 2002.

Steam Buggy Deluxe

CPSC product type: Steamers

Recall contact information

Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

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