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Why it was recalled
Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
Incidents and injuries
22 complaints of steam escaping, which could burn the user holding the steam cleaner. None required medical treatment.
Official remedy
Repair kits are being provided by QVC to the consumer.
Product and sales details
- Brand
- Multi-surface
- Manufacturer
- Euroflex Americas Inc., of New York, N.Y.
- Recall number
- 04-562
- Units
- About 22,000
- Manufactured in
- Italy
- Sold at / sales period
- QVC television nationwide, from February 2004 to March 2004, at $69.
Multi-surface Steam Cleaner with Attachments
CPSC product type: Steamers
Recall contact information
Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.