Recall #04-577 · Published August 26, 2004

Freestanding ranges, double ovens, and oven-microwave combinations

CPSC, Whirlpool Announce Recall of Cooking Products

CPSC published a recall notice for Freestanding ranges, double ovens, and oven-microwave combinations from Freestanding on August 26, 2004. CPSC identifies this hazard: All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded. The official remedy states: Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.

Recalled Whirlpool Double Wall Oven
Recalled Whirlpool Double Wall Oven
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.

Why it was recalled

All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded.

Incidents and injuries

Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.

Official remedy

Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.

Product and sales details

Manufacturer
Whirlpool Corp., of Benton Harbor, Mich.
Recall number
04-577
Units
24,500
Manufactured in
United States
Sold at / sales period
Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units, from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.

Freestanding ranges, double ovens, and oven-microwave combinations

CPSC product type: Ovens/Stoves/Ranges/Microwaves

Recall contact information

Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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