Recall #08-199 · Published February 21, 2008

Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556

Rinnai Recalls Wall Furnaces Due to Carbon Monoxide Hazard

CPSC published a recall notice for Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556 from Direct-Vent Wall on February 21, 2008. CPSC identifies this hazard: A gasket in the unit can fail, posing a risk of poisonous carbon monoxide gas leaking into the home. The official remedy states: Consumers should stop using the furnace immediately and contact the firm to arrange for the installation of a free repair kit.

Recalled Wall Furnace
Recalled Wall Furnace
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

RHFE-431WTA-72B-NWTA-76B-NRHFE-556
Additional identifying details

The following model numbers are included in the recall: Model RHFE-431 FAIII-N FAIII-P WTA-N WTA-P WTA-72B-N WTA-76B-N Model RHFE-556 FAIII-N FAIII-P WTA-N WTA-P The model number is printed on the top of the rating plate located on the right side of the unit.

Why it was recalled

A gasket in the unit can fail, posing a risk of poisonous carbon monoxide gas leaking into the home.

Incidents and injuries

Rinnai has received 11 reports of carbon monoxide leaking from the furnace. No injuries have been reported.

Official remedy

Consumers should stop using the furnace immediately and contact the firm to arrange for the installation of a free repair kit.

Product and sales details

Manufacturer
Rinnai America Corp., of Peachtree City, Ga.
Recall number
08-199
Units
About 52,000
Manufactured in
Japan
Sold at / sales period
Wholesale distributors nationwide to contractors and dealers from February 2000 through December 2007 for between $1,600 and $1,900.

Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556

CPSC product type: Furnaces

Recall contact information

For additional information, contact Rinnai toll-free at (866) 746-8344 anytime, or visit the firm's Web site at www.wallfurnacerecall.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

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