Recall #08-530 · Published December 20, 2007

Remington and McQuay "ComfortPac" Air Conditioners and Heat Pumps

McQuay Recalls Air Conditioners/Heat Pumps Following Fires

CPSC published a recall notice for Remington and McQuay "ComfortPac" Air Conditioners and Heat Pumps from Remington and McQuay "ComfortPac" on December 20, 2007. CPSC identifies this hazard: Wires in the heater element can overheat and spark, posing a smoke and fire hazard to consumers. The official remedy states: McQuay has been directly notifying businesses. Building managers or owners who have not been contacted by McQuay should stop using the recalled units immediately and contact the firm for a free repair kit.

Recalled Air Conditioner/Heat Pump
Recalled Air Conditioner/Heat Pump
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

PTAC12B208PTAC12B265PTHP12B208PTHP12B265PTAC15B208PTAC15B265PTHP15B208PTHP15B265
Additional identifying details

The model numbers included in the recall are: PTAC12B208 KXBA and KXCA PTAC12B265 MXBA and MXCA PTHP12B208 KXBA and KXCA PTHP12B265 MXBA and MXCA PTAC15B208 KXBA and KXCA PTAC15B265 MXBA and MXCA PTHP15B208 KXBA and KXCA PTHP15B265 MXBA and MXCA The model numbers are printed on the product identification plate, which is located underneath the front cover below the control box.

Why it was recalled

Wires in the heater element can overheat and spark, posing a smoke and fire hazard to consumers.

Incidents and injuries

McQuay has received three reports of fires that caused property damage and four additional reports of smoke, smoldering, and/or charring. One incident led to two consumers being treated for smoke inhalation.

Official remedy

McQuay has been directly notifying businesses. Building managers or owners who have not been contacted by McQuay should stop using the recalled units immediately and contact the firm for a free repair kit.

Product and sales details

Manufacturer
OYL Manufacturing Co., of Malaysia
Recall number
08-530
Units
About 8,800
Manufactured in
Malaysia
Sold at / sales period
McQuay sales representatives and distributors nationwide from November 2001 through June 2006 for about $350.
Distributor
McQuay International, of Minneapolis, Minn.

Remington and McQuay "ComfortPac" Air Conditioners and Heat Pumps

CPSC product type: Air Conditioners

Recall contact information

For more information, contact McQuay at (800) 377-2787 between 9 a.m. and 4:30 p.m. ET Monday through Friday, send an e-mail to bob.welch@mcquay.com, or visit the firm's Web site at www.mcquay.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

Related recalls

Selected by shared brand or household-product category.