Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.
Why it was recalled
A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.
Incidents and injuries
Watkins Manufacturing has received 31 reports of heaters on these spas overheating, five of which resulted in a fire. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.
Product and sales details
- Manufacturer
- Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, of Vista, Calif., Heater Manufacturer: Therm Products, a division of Caldesso LLC, of San Bernardino, Calif.
- Recall number
- 12-211
- Units
- About 5,600
- Manufactured in
- United States
- Sold at / sales period
- Independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.
Hot Spring Spas and Limelight Hot Tubs
CPSC product type: Hot Tubs or Home Spas
Recall contact information
For more information, contact the Watkins-Therm Products Response Hotline at (855) 226-1314 anytime, or visit the Therm Products' website at www.thermproducts.com or the Watkins Manufacturing website at www.hotspring.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.