Recall #12-732 · Published May 2, 2012

Exmark Quest 42" ZRT Riding Mowers

Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

CPSC published a recall notice for Exmark Quest 42" ZRT Riding Mowers from Exmark Quest 42" ZRT Riding on May 2, 2012. CPSC identifies this hazard: Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard. The official remedy states: Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.

Exmark Quest 42" ZRT Riding Mowers
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

QST20BE422
Additional identifying details

This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652.

Why it was recalled

Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.

Incidents and injuries

Exmark has received 18 reports of incidents. No injuries have been reported.

Official remedy

Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.

Remedy type: Repair

Product and sales details

Manufacturer
Exmark Mfg. Co. Inc., of Beatrice, Neb.
Recall number
12-732
Units
About 2,200
Manufactured in
United States
Sold at / sales period
Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.

Exmark Quest 42" ZRT Riding Mowers

CPSC product type: Riding Lawn Mowers

Recall contact information

For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

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