Recall #13-248 · Published July 25, 2013

Viking built-in refrigerators with bottom freezers

Viking Range Expands Recall of Built-In Refrigerators with Bottom Freezers Due to Injury Hazard; Doors Can Detach

CPSC published a recall notice for Viking built-in refrigerators with bottom freezers from Viking built-in on July 25, 2013. CPSC identifies this hazard: The refrigerator's doors can detach, posing an injury hazard to consumers. The official remedy states: Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.

Viking refrigerator with bottom freezer
Viking refrigerator with bottom freezer
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The first six numbers in the serial number range are the manufacture date of the unit in (mm)(dd)(yy).

Why it was recalled

The refrigerator's doors can detach, posing an injury hazard to consumers.

Incidents and injuries

Viking has received 39 reports of falling refrigerator doors, including 12 reports of injuries involving a fracture, bruises, strains and cuts, and 25 reports of minor property damage. The 39 new reports are in addition to 57 reports in the previous recall of doors detaching, including four reports of injuries involving bruises, broken toes/fingers, and strains.

Official remedy

Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.

Remedy type: Repair

Product and sales details

Manufacturer
Viking Range LLC, of Greenwood, Miss.
Recall number
13-248
Units
About 31,000 (Viking refrigerators were previously recalled in 2009)
Manufactured in
United States
Sold at / sales period
Appliance and specialty stores nationwide from November 2005 through October 2012 for between $5,100 and $7,700.

Viking built-in refrigerators with bottom freezers

CPSC product type: Refrigerators

Recall contact information

Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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