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Affected model numbers
DFS-220The model number can be found on a white label located on the heater's back panel.
Why it was recalled
The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
Incidents and injuries
Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.
Official remedy
Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
Product and sales details
- Brand
- Duraflame electric
- Manufacturer
- Twin-Star International, of Delray Beach, Fla.
- Recall number
- 14-120
- Units
- About 31,000
- Manufactured in
- China
- Sold at / sales period
- Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.
Duraflame electric space heaters
CPSC product type: Electric Heaters
Recall contact information
Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.