Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number and date code are printed on a sticker on the back, front or side of the unit.
Why it was recalled
The dehumidifiers can overheat, smoke and catch fire, posing fire and burn hazards to consumers.
Incidents and injuries
The number of reported incidents of overheating dehumidifiers has increased nearly 400 percent from 119 in the original recall (September 2013) to 471 reported incidents. The number of reported fires has increased more than 200 percent from 46 to 121 reported fires. Property damage reports have more than doubled from $2.15 million in the original recall to nearly $4.5 million.
Official remedy
Consumers should immediately turn off and unplug the dehumidifiers and contact Gree to receive a refund.
Product and sales details
- Manufacturer
- Gree Electric Appliances, of China
- Recall number
- 14-179
- Units
- About 2.5 million in the United States and 55,000 in Canada (This recall was first announced in September 2013, updated in October 2013 and expanded in January 2014)
- Manufactured in
- China
- Sold at / sales period
- AAFES, HH Gregg, Home Depot, Kmart, Lowe's, Menards, Mills Fleet Farm, Sam's Club, Sears, Walmart and other stores nationwide and in Canada, and online at Amazon.com and Ebay.com, from January 2005 through August 2013 for between $110 and $400.
- Importer
- Airwell of France; CNA of Wood Dale, Ill.; Danby of Ontario, Canada; De'Longhi of Italy; Frigidaire, of Charlotte, N.C.; GE Appliances, of Louisville, Ky.; Gree USA Sales Ltd. of City of Industry, Calif.; IRP of Pineville, N.C.; MJC America Ltd. dba Soleus International Inc. of Walnut, Calif.; and Sunrise of Quebec, Canada.
Dehumidifiers
CPSC product type: Dehumidifiers
Recall contact information
Gree toll-free at (866) 853-2802 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.greeusa.com and click on Recall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.
