Recall #14-184 · Published May 15, 2014

Exmark Quest ZRT Riding Mowers

Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard

CPSC published a recall notice for Exmark Quest ZRT Riding Mowers from Exmark Quest ZRT Riding on May 15, 2014. CPSC identifies this hazard: The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard. The official remedy states: Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Exmark Quest ZRT Riding Mower
Exmark Quest ZRT Riding Mower
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The following models and serial number ranges are included.

Why it was recalled

The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.

Incidents and injuries

There have been nine incidents with the riding mowers, including one back injury.

Official remedy

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Remedy type: Repair

Product and sales details

Recall number
14-184
Units
About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
Manufactured in
United States
Sold at / sales period
Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
Distributor
Exmark Manufacturing Co. Inc., of Beatrice, Neb.

Exmark Quest ZRT Riding Mowers

CPSC product type: Riding Lawn Mowers

Recall contact information

Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service and Support, then on Safety Resources at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

Related recalls

Selected by shared brand or household-product category.