Recall #14-263 · Published August 27, 2014

Amana, Century, Comfort-Aire, Goodman and York International Packaged Terminal Air Conditioner/Heat Pump ("PTAC") units

Goodman Company Recalls Air Conditioning and Heating Units Due to Burn and Fire Hazards

CPSC published a recall notice for Amana, Century, Comfort-Aire, Goodman and York International Packaged Terminal Air Conditioner/Heat Pump ("PTAC") units from Amana on August 27, 2014. CPSC identifies this hazard: The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards. The official remedy states: Consumers should immediately stop using and unplug the air conditioning and heating units and call the appropriate number listed above or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install.

Recalled PTAC unit
Recalled PTAC unit
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The serial number is located on the control board plate found by lifting the unit's front cover.

Why it was recalled

The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.

Incidents and injuries

Goodman has received five reports of power cords smoking or catching on fire. No injuries have been reported.

Official remedy

Consumers should immediately stop using and unplug the air conditioning and heating units and call the appropriate number listed above or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install.

Remedy type: Repair

Product and sales details

Brand
Amana
Manufacturer
Goodman Company, L.P. of Houston, Texas
Recall number
14-263
Units
About 233,500
Manufactured in
United States
Sold at / sales period
Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.

Amana, Century, Comfort-Aire, Goodman and York International Packaged Terminal Air Conditioner/Heat Pump ("PTAC") units

CPSC product type: Heating and Ventilation and Air Conditioning

Recall contact information

For Amana, Goodman and York International-branded units call (800) 366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at (877) 442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

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