Recall #14-737 · Published June 24, 2014

Trane XB300 and American Standard Silver SI Air Conditioning Systems

Trane Recalls Air Conditioning Systems Due to Shock Hazard (Recall Alert)

CPSC published a recall notice for Trane XB300 and American Standard Silver SI Air Conditioning Systems from Trane U.S. Inc. on June 24, 2014. CPSC identifies this hazard: The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers. The official remedy states: Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.

Outdoor Cooling Unit, Front
Outdoor Cooling Unit, Front
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

XB3002TTM3018A1000A2TTM3024A1000A2TTM3030A1000A2TTM3036A1000A2TTM3042A1000A2TTM3048A1000A2TTM3060A1000A4A7M3018A1000A4A7M3024A1000A4A7M3030A1000A4A7M3036A1000A4A7M3042A1000A4A7M3048A1000A4A7M3060A1000A4TTM3018A1000A4TTM3018A1000B4TTM3018A1000C4TTM3024A1000A4TTM3024A1000B4TTM3024A1000C4TTM3024B1000A4TTM3030A1000A4TTM3030A1000B4TTM3030A1000C4TTM3030B1000A4TTM3036A1000A4TTM3036A1000B4TTM3036A1000C4TTM3042A1000A4TTM3042A1000B4TTM3042A1000C4TTM3048A1000A4TTM3048A1000B4TTM3048A1000C4TTM3060A1000A4TTM3060A1000B4TTM3060A1000C15TH
Additional identifying details

The Trane or American Standard logo is affixed to the front and model numbers are printed on the silver nameplate on the back of the unit.

Why it was recalled

The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.

Incidents and injuries

None reported.

Official remedy

Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.

Remedy type: Repair

Product and sales details

Manufacturer
Trane U.S. Inc., of Tyler, Texas
Recall number
14-737
Units
About 100,600
Manufactured in
Mexico
Sold at / sales period
Trane and American Standard independent distributors and dealers nationwide from February 2010 to March 2014 for between $890 and $1,000.

Trane XB300 and American Standard Silver SI Air Conditioning Systems

CPSC product type: Air Conditioners

Recall contact information

Trane toll-free at (800) 945-5884 from 6 a.m. to 11 p.m. CT Monday through Saturday, 7 a.m. to 11 p.m. CT Sunday, or online at www.trane.com/residential and click on "XB300 Product Recall" for more information. Consumers can also log onto www.americanstandardair.com/residential and click on "XB300 Product Recall" for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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