Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
000-WATTEU7000ISNThe full model name "EU7000isN AT" is on the UPC label near the fuel level indicator on the top of the generator.
Why it was recalled
The rear frame support can fail during lifting, posing an impact hazard. The owner's manual can have missing or duplicated pages, which could cause consumers not to receive important operating or safety information.
Incidents and injuries
The firm has received two reports of incidents in Canada involving rear frame support failures. No injuries have been reported. The firm also received two reports of owner's manuals with errors.
Official remedy
Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner's manual. American Honda is contacting all registered customers directly.
Product and sales details
- Manufacturer
- Honda Siel Power Products Ltd., of India
- Recall number
- 14-752
- Units
- About 8,100
- Manufactured in
- India
- Sold at / sales period
- Honda Power Equipment dealers nationwide from June 2014 through July 2014 for about $4,500.
- Importer
- American Honda Motor Co. Inc., of Torrance, Calif.
Gas-powered generators
CPSC product type: Portable Generators
Recall contact information
American Honda toll-free at (888) 888-3139 from 8:30 a.m. to 7 p.m. ET Monday through Friday or online at www.powerequipment.honda.com and click on Recalls and Updates under the heading Service and Support at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
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From the verified CPSC data snapshot this site is built from.