Recall #15-026 · Published November 13, 2014

Tankless gas water heaters

Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings

CPSC published a recall notice for Tankless gas water heaters from Tankless gas on November 13, 2014. CPSC identifies this hazard: The water heaters can overheat, posing a fire hazard. The official remedy states: Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Quietside tankless gas water heater
Quietside tankless gas water heater
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Why it was recalled

The water heaters can overheat, posing a fire hazard.

Incidents and injuries

Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Remedy type: Repair

Product and sales details

Manufacturer
Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Recall number
15-026
Units
About 29,000 in the United States and 2,200 in Canada
Manufactured in
Korea
Sold at / sales period
Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.
Importer
Challenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.)

Tankless gas water heaters

CPSC product type: Gas Water Heaters

Recall contact information

Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

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