Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
NV650WNV651NV652NV660The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit.
Why it was recalled
The aluminum wand can disconnect from the vacuum cleaner's handle and remain energized with electricity, posing a risk of electric shock.
Incidents and injuries
The firm has received 62 reports of incidents in which the aluminum wand disconnected from the vacuum cleaner's handle. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro to receive a free replacement wand.
Product and sales details
- Recall number
- 15-120
- Units
- About 142,000 in the United States and about 650 in Canada
- Manufactured in
- China
- Sold at / sales period
- Bed Bath & Beyond, Best Buy, Kohl's, Lowes, Target and other stores nationwide, online at www.sharkclean.com and through television infomercials from August 2014 through March 2015 for between $250 and $350.
- Importer
- Euro-Pro Operating LLC, of Newton, Mass.
Shark Powered Rotator Lift-Away vacuum cleaners
CPSC product type: Vacuum Cleaners
Recall contact information
Euro-Pro toll-free at (877) 593-5140 from 7 a.m. to 11 p.m. ET Monday through Saturday and from 9 a.m. to 8 p.m. ET on Sunday, online at www.sharkrecall.com, or click on "Recall" at www.sharkclean.com or www.europro.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.