Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
JW517JW717The 50-gallon water heaters have model number JW517 and serial numbers from 1349A021678 through 1503A016643.
Why it was recalled
The water heater's combustion chamber can be misaligned and heat the exterior walls of the water heater instead of the water. Combustible material near the outside of the water heater can catch fire, posing fire and burn hazards.
Incidents and injuries
None reported
Official remedy
Consumers should immediately turn off and stop using the recalled water heaters and contact A.O. Smith for a free inspection and free replacement of misaligned water heaters.
Product and sales details
- Brand
- John Wood oil-fired
- Manufacturer
- A.O. Smith Corp., of Milwaukee, Wis.
- Recall number
- 15-155
- Units
- About 250
- Manufactured in
- United States
- Sold at / sales period
- John Wood sales representatives to plumbers and consumers from January 2014 through March 2015 for about $1,500 to $2,500.
John Wood oil-fired water heaters
CPSC product type: Water Heaters
Recall contact information
A.O. Smith toll free at (866) 880-4661 between 8 a.m. and 4:30 p.m. ET Monday through Friday, or online at www.johnwoodwaterheaters.com and click on Recall Notices for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.