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The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number.
Why it was recalled
The control panel on the water heaters can overheat, posing fire and burn hazards.
Incidents and injuries
The firm has received 296 reports of control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.
Official remedy
Consumers should immediately turn off and stop using the recalled water heaters. Consumers should contact Rheem to request a free repair by a Rheem field technician.
Product and sales details
- Brand
- Rheem electric
- Manufacturer
- Rheem Sales Company Inc., of Montgomery, Ala.
- Recall number
- 16-177
- Units
- About 54,000
- Manufactured in
- United States, Mexico
- Sold at / sales period
- The Home Depot stores nationwide and online from January 2014 through April 2016 for between $450 and $720.
- Distributor
- Rheem Sales Company Inc., of Montgomery, Ala.
Rheem electric water heaters
CPSC product type: Electric Water Heaters
Recall contact information
Rheem toll-free at 866-369- 4786 from 7 a.m. to 7 p.m. CT Monday through Saturday and from 8 a.m. to 3:30 p.m. CT on Sunday or online at www.rheem.com and click on Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.