Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
25VNA02425VNA03625VNA04825VNA060280ANV024280ANV036280ANV048280ANV060The model number can be found on the unit nameplate (or rating plate) located on one side of the unit's exterior.
Why it was recalled
The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.
Incidents and injuries
Carrier has received 41 reports of the heat pumps overheating. No injuries, fires or property damage have been reported.
Official remedy
Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians.
Product and sales details
- Brand
- Carrier Corporation
- Manufacturer
- Carrier Corporation, of Jupiter, Fla.
- Recall number
- 17-150
- Units
- About 23,300 (In addition about 2,000 sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Sears stores and HVAC dealers nationwide from June 2011 through August 2016 for between $12,000 and $18,000.
Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps
Recall contact information
Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com or www.bryant.com and click on "Product Safety Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.