Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model and UPC numbers are printed on the nameplate located on the right side of the boiler.
Why it was recalled
The grommet seal can reduce in size over time and dislodge during use and allow the boiler to emit carbon monoxide, posing a CO poisoning hazard.
Incidents and injuries
The firm has received three reports of the grommet seal deteriorating or becoming dislodged and the boiler leaking condensation and carbon monoxide. No injuries have been reported.
Official remedy
Consumers with recalled boilers should immediately contact the installer or distributor of the boiler to schedule a free repair. Consumers who continue use of the boilers while awaiting repair, should have a working carbon monoxide alarm outside of sleeping areas and on every level of the home.
Product and sales details
- Brand
- NY Thermal Inc.
- Manufacturer
- NY Thermal Inc., of Canada
- Recall number
- 18-157
- Units
- About 16,000 (in addition, about 7,000 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- NTI professional wholesalers, heating and plumbing contractors and home appliance wholesalers nationwide from October 2011 through January 2018 for between $5,000 and $14,000.
- Importer
- NY Thermal Inc., of Canada
NY Thermal (NTI) Trinity Tft and Slant/Fin CHS residential and commercial boilers
Recall contact information
NY Thermal at 800-688-2575 from 7 a.m. to 4 p.m. ET Monday through Friday or online at www.NTIboiler.com and click on “Urgent Recall Advisory” at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.