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Why it was recalled
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
Incidents and injuries
The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Product and sales details
- Brand
- Heat Hero LLC
- Recall number
- 19-738
- Units
- About 20,000 (In addition, about 49 units weres sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Online at Shop.buyheathero.com from October 2018 through March 2019 for between $35 and $45.
- Importer
- Heat Hero LLC, of Irvine, Calif.
Portable mini heaters
Recall contact information
Heat Hero toll-free at 877-479-9172 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday or online at https://shop.buyheathero.com and click on “Recall Information” at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.