Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
RDH30EB30-PINTRDH30EB-1RDH45EB45-PINTRDH45EB-1RDH60EB60-PINTRDH70EB70-PINTRDH70EB-1RDH70EDPWDH-945ELWDH-945EL-1D930MD935M35-PINTD945ED950EP50-PINTD965E65-PINTD965E-ED970E-ED970EPD974E74-PINTDM70E-EADR30A2GADR50A2GADR70A2CADR70A2GCJ30MCJ35MCJ50ECJ70ECJ70EPCK50EDDR45A3GDBDDR70A3GDBDDR60RGDDDDR25E25-PINTDDR25E-1DDR30A1GPDDR30A2GPDDR30EDDR30E-1DDR30E-2DDR45A1GPDDR45A2GPDDR45A3GPDDR45EDDR45E-1DDR5009REEDDR5009REE-1DDR5011DDR5011-1DDR50A1GPDDR50A2GPDDR6009REEDDR6009REE-1DDR60A1GPDDR60A2GPDDR60A3GPDDR7009REEDDR7009REE-1DDR70A1GPDDR70A2GPDD30PDD40P40-PINTDD40PCADD45DD45EDD45PDD45PEDD50PDD50PCDD50PEDD50PSCDD50PSCEDD70PEDDX45PEThe brand name, model number, and pint capacity are printed on the nameplate sticker on the back of the dehumidifier.
Why it was recalled
The recalled dehumidifiers can overheat and catch fire, posing fire and burn hazards.
Incidents and injuries
New Widetech is aware of 107 incidents of the recalled dehumidifiers overheating and/or catching fire, resulting in about $17 million in property damage. No injuries have been reported.
Official remedy
Consumers should stop using the dehumidifiers immediately and contact New Widetech for a refund. The amount of the refund will be pro-rated based on the age of the dehumidifier.
Product and sales details
- Brand
- New Widetech
- Manufacturer
- New Widetech
- Recall number
- 21-174
- Units
- About 2 million (In addition, about 380,000 in Canada, and about 25,000 in Mexico)
- Manufactured in
- China
- Sold at / sales period
- Lowe's stores, Costco, Walmart, Menards, and other retailers nationwide from February 2009 through August 2017 for between $120 and $430.
Dehumidifiers
Recall contact information
Contact New Widetech toll-free at 877-251-1512 from 8 a.m. to 7 p.m. ET Monday through Friday, or online at www.recallrtr.com/nwtdehumidifier or http://www.newwidetech.com/en/ and click on "Recall Information" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.