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Affected model numbers
HRF266N6CSEThis recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000.
Why it was recalled
The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.
Incidents and injuries
The firm has received 139 reports of the refrigerator doors loosening or detaching and five reports of injuries, including foot bruises and lacerations.
Official remedy
Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.
Product and sales details
- Brand
- Hisense French Door
- Manufacturer
- Hisense USA, of Suwanee, Georgia
- Recall number
- 22-151
- Units
- About 55,200 (In addition, 78 in Canada)
- Manufactured in
- China
- Sold at / sales period
- Lowe's stores nationwide and online at Lowes.com from August 2020 through February 2022 for about $1,500.
Hisense French Door Refrigerators with Ice Maker
Recall contact information
Hisense online at www.hisense-usa.com/product-safety-recall/french-door-refrigerator-2020, toll-free at 888-497-1189 from 9 a.m. to 9 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. ET Saturday and Sunday, email at recall.usa@hisense.com or online at https://www.hisense-usa.com and click on Recall Information at the bottom.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.