Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
GX-10GX-11GX12GX14Check the product label for these CPSC-listed model numbers: GX-10, GX-11, GX12, GX14.
Why it was recalled
Liquid propane (LP) gas can accumulate inside the closed lid and cabinets, causing an explosion when the user relights the grill, posing fire and burn hazards to the user.
Incidents and injuries
The firm has received two reports of the grill exploding, causing severe burns to the consumers.
Official remedy
Consumers should immediately stop using the recalled grills and contact Paradise Grills to receive a new 16"x 4" stainless steel vent to be installed on the First Generation Outdoor Kitchen. Consumers located in Florida, Texas, Georgia and Alabama should immediately contact Paradise Grills to schedule a date for completion of their free repair. This includes labor and a new vent. Consumers located in all other states should immediately contact Paradise Grills to receive free shipment of the vent, installation instructions, and reimbursement for the installation cost by a qualified professional or technician. The firm will require a copy of the installer's invoice or billing statement (marked "Paid") for the installation service. Paradise Grills is contacting all known purchasers directly.
Product and sales details
- Manufacturer
- Paradise Grilling Systems Inc., of Ocoee, Florida
- Recall number
- 23-126
- Units
- About 18,000
- Manufactured in
- United States
- Sold at / sales period
- Paradise Grills showrooms and at home, boat and RV shows nationwide from January 2009 through December 2020 for between $4,000 and $15,000.
Paradise Grills First Generation Outdoor Kitchens
Recall contact information
Paradise Grills at 800-604-2023 from 9 a.m. to 5 p.m. ET Monday through Friday, email at safetynotice@paradisegrills.com, or online at www.paradisegrillsdirect.com/safety-notice or www.paradisegrilldirect.com and click on "Safety Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.