Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
HUMXXSTM3034S1-STEAM8000T01The model number can be found on a silver label placed in the bottom left corner on the outside left side panel of the Steam Humidifier.
Why it was recalled
The recalled steam humidifiers containing a specific type of electrode wire with a "D" shaped connector can loosen causing arcing and/or overheating, posing a fire hazard to consumers.
Incidents and injuries
The firm has received 103 reports of the recalled humidifiers overheating, including 10 incidents resulting in smoke or residential fires, totaling more than $10 million in damage.
Official remedy
Consumers should immediately stop using and shut off the recalled humidifiers and contact Research Products to receive a free electrode wire repair kit and assistance with identifying a qualified contractor to schedule an appointment for a free replacement of their electrode connector wires.
Product and sales details
- Brand
- Steam
- Manufacturer
- Research Products Corporation, of Madison, Wisconsin
- Recall number
- 23-231
- Units
- About 36,200 (In addition, about 3,800 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- HVAC contractors nationwide and online at Amazon.com, Sylvane.com, Supplyhouse.com, Humidifiers.com and other websites from June 2010 through January 2015 installed for between $2,000 and $3,500.
Steam Humidifiers
Recall contact information
Research Products toll-free at 888-742-2401 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.rpcrecall.com/steamhumidifier or at www.researchproducts.com and click on "Recall Information" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.