Recall #24-159 · Published March 14, 2024

Air Fryers and Air Fryer Ovens

Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards

CPSC published a recall notice for Air Fryers and Air Fryer Ovens from Best Buy Purchasing LLC on March 14, 2024. CPSC identifies this hazard: The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards. The official remedy states: Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.

Recalled Insignia 3.4-qt. Digital Air Fryer model NS-AF34D2
Recalled Insignia 3.4-qt. Digital Air Fryer model NS-AF34D2
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

NS-AF34D2NS-AF5DSS2NS-AF5MSS2NS-AF8DBD2NS-AF10DBK2NS-AF10DSS2
Additional identifying details

A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number.

Why it was recalled

The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.

Incidents and injuries

The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.

Official remedy

Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.

Remedy type: Refund

Product and sales details

Recall number
24-159
Units
About 187,400 (In addition, about 99,900 were sold in Canada)
Manufactured in
China
Sold at / sales period
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.
Importer
Best Buy Purchasing LLC, of Richfield, Minnesota

Air Fryers and Air Fryer Ovens

Recall contact information

Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

Related recalls

Selected by shared brand or household-product category.

No. 24-013Appliances

Best Buy Recalls Insignia™ Pressure Cookers Due to Burn Hazard

Insignia

Hazard: The pressure cooker has incorrect volume markings on the inner pot. This can cause consumers to overfill the pot and hot food and liquids to be ejected when the pressure cooker is vented using the quick release method or opened while its contents are pressurized, posing a burn hazard to consumers.

Models
NS-MC60SS8NS-MC60SS9+3 more