Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
NS-AF34D2NS-AF5DSS2NS-AF5MSS2NS-AF8DBD2NS-AF10DBK2NS-AF10DSS2A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number.
Why it was recalled
The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.
Incidents and injuries
The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
Official remedy
Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.
Product and sales details
- Recall number
- 24-159
- Units
- About 187,400 (In addition, about 99,900 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.
- Importer
- Best Buy Purchasing LLC, of Richfield, Minnesota
Air Fryers and Air Fryer Ovens
Recall contact information
Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.
