Recall #24-334 · Published August 8, 2024

SMEG Refrigerators

SMEG USA Recalls Refrigerators Due to Injury Hazard

CPSC published a recall notice for SMEG Refrigerators from SMEG on August 8, 2024. CPSC identifies this hazard: The refrigerator door can detach and fall off, posing an injury hazard. The official remedy states: Consumers should immediately stop using the recalled refrigerators and contact SMEG USA to schedule a free repair by a certified service provider. Consumers will be asked to email a photo of both the refrigerator's model number and the serial number to recall@smegusa.com.

Recalled SMEG refrigerator
Recalled SMEG refrigerator
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

FAB38U
Additional identifying details

"SMEG" is on the front of the refrigerator, and "Made in Italy", the model, and serial numbers that begin with 2781 are printed on a white label inside of the refrigerator's top door.

Why it was recalled

The refrigerator door can detach and fall off, posing an injury hazard.

Incidents and injuries

The firm has received nine reports of the refrigerator door falling off. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled refrigerators and contact SMEG USA to schedule a free repair by a certified service provider. Consumers will be asked to email a photo of both the refrigerator's model number and the serial number to recall@smegusa.com.

Remedy type: Repair

Product and sales details

Brand
SMEG
Recall number
24-334
Units
About 900
Manufactured in
Italy
Sold at / sales period
Independent kitchen and appliance stores nationwide and online at www.williams-sonoma.com, https://www.ajmadison.com and www.wayfair.com from September 2020 through January 2024 for about $4,300.
Importer
SMEG USA Inc., of New York

SMEG Refrigerators

Recall contact information

SMEG USA toll-free at 888-763-4782 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@smegusa.com, or online at https://www.smeg.com/us/recall or www.smeg.com and click on "Recalls" for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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