Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Please visit the Triangle Tube recall website for directions on identifying if you have a recalled boiler by serial number, which can be located either on the Boiler Rating Label located on the white front panel, on a panel on the right hand side of the boiler, or behind the boiler front door.
Why it was recalled
The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.
Incidents and injuries
Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler, following a repair. Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.
Official remedy
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new boiler ignition system. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Product and sales details
- Brand
- Prestige Solo
- Manufacturer
- Burnsen SA, of Belgium
- Recall number
- 25-157
- Units
- Approximately 60,000 (In addition, about 7,500 were sold in Canada)
- Manufactured in
- Belgium
- Sold at / sales period
- The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700.
- Importer
- Triangle Tube/Phase III Co. Inc., of West Deptford, New Jersey
Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers
Recall contact information
Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at productrecall@triangletube.com, or online at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on "PRODUCT RECALL" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.