Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
RH99A2U1RH99F2U1ZR0097U2There are two models, X-Force Flex 14.60 Animal, model number RH99A2U1 and X-Force Flex 15.60 Animal, model number RH99F2U1.
Why it was recalled
The recalled lithium-ion battery in the vacuum cleaner can overheat and ignite, posing a risk of serious injury from fire and burn hazards.
Incidents and injuries
The firm has received two reports of the lithium-ion battery overheating or not charging and an additional 65 reports globally. No injuries have been reported.
Official remedy
Consumers should stop using the vacuum immediately and remove the recalled lithium-ion battery from the handle. Visit the company's website at https://www.rowentausa.com/recall-campaign-xforce to register for the recall. Consumers will be asked to upload a photograph of the model number and date code for the battery. Upon verification that the battery is recalled, the firm will send a free replacement lithium-ion battery to the consumer. Consumers will be asked to dispose of the lithium-ion battery in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Product and sales details
- Brand
- Rowenta Cordless
- Recall number
- 26-595
- Units
- About 3,660
- Manufactured in
- France, China
- Sold at / sales period
- Williams Sonoma, Crate & Barrel and online at Rowenta.com, Shopify.com, Amazon.com and Walmart.com from July 2023 through January 2026 for between $250 and $550.
- Importer
- Groupe SEB USA dba Rowenta USA, of Parsippany, New Jersey
Rowenta Cordless Vacuum Cleaners with lithium-ion battery
Recall contact information
Rowenta toll-free at 800-769-3682 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.rowentausa.com/recall-campaign-xforceor http://www.rowentausa.com and click on "Recalls" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.