Recall #12-244 · Published August 9, 2012

GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers

GE Recalls Dishwashers Due to Fire Hazard

CPSC published a recall notice for GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers from GE on August 9, 2012. CPSC identifies this hazard: An electrical failure in the dishwasher's heating element can pose a fire hazard. The official remedy states: Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.

Location of model and serial numbers
Location of model and serial numbers
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

Model and serial numbers will start with one of the following sequences: Brand Model Number Begins With: Serial Number Begins With: GE GE Adora GE Eterna GE Profile GLC4, GLD4, GLD5, GLD6, GSD61, GSD62, GSD63, GSD66, GSD67, GSD69, GLDL, PDW7, PDWF7, EDW4, EDW5, EDW6, GHD4, GHD5, GHD6, GHDA4, GHDA6 FL, GL, HL, LL, ML, VL, ZL, AM, DM, FM, GM, HM, LM, MM, RM, SM, TM, VM, ZM, AR, DR, FR, GR Hotpoint HLD4

Why it was recalled

An electrical failure in the dishwasher's heating element can pose a fire hazard.

Incidents and injuries

GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.

Remedy type: Repair

Product and sales details

Brand
GE
Manufacturer
GE Appliances, of Louisville, Ky.
Recall number
12-244
Units
About 1.3 million in the United States
Manufactured in
United States
Sold at / sales period
Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.

GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers

CPSC product type: Dishwashers

Recall contact information

For additional information, contact GE toll-free at (866) 918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/recall

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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Hazard: Water condensation can drip onto the electronic control board, causing a short circuit and resulting in an overheated connector. This poses a fire hazard to consumers.