Recall #13-003 · Published October 3, 2012

GE Profile™ Front Load Washers

GE Recalls Front Load Washers Due to Injury Hazard

CPSC published a recall notice for GE Profile™ Front Load Washers from GE Appliances on October 3, 2012. CPSC identifies this hazard: The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers. The official remedy states: Consumers should immediately stop using the recalled washers and contact GE for a free repair.

Picture of recalled gold washer
Picture of recalled gold washer
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

WPDH8800WPDH8900WPDH8910
Additional identifying details

The model number is located on the washer's right side near the bottom and behind the door near the door frame visible when the door is opened.

Why it was recalled

The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers.

Incidents and injuries

GE has received 19 reports of washer baskets separating, including 10 reports of top panel breakage. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled washers and contact GE for a free repair.

Remedy type: Repair

Product and sales details

Recall number
13-003
Units
About 62,000
Manufactured in
China
Sold at / sales period
Best Buy, Lowe's, Sears, The Home Depot and other department and retail stores nationwide, from July 2008 to August 2011 for between $1,199 and $1,599.
Importer
GE Appliances, of Louisville, Ky.

GE Profile™ Front Load Washers

CPSC product type: Washing Machines

Recall contact information

For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/products/recall

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

Related recalls

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GE Profile™ and GE Monogram®

Hazard: Water condensation can drip onto the electronic control board, causing a short circuit and resulting in an overheated connector. This poses a fire hazard to consumers.