Recall #13-704 · Published November 1, 2012

Hustler and BigDog Lawn Mowers

Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard

CPSC published a recall notice for Hustler and BigDog Lawn Mowers from Hustler and BigDog Lawn on November 1, 2012. CPSC identifies this hazard: The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard. The official remedy states: Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.

Picture of recalled Hustler 1500 Riding Greens lawnmower
Picture of recalled Hustler 1500 Riding Greens lawnmower
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Why it was recalled

The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.

Incidents and injuries

The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.

Official remedy

Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.

Remedy type: Repair

Product and sales details

Manufacturer
Excel Industries Inc., of Hesston, Kan.
Recall number
13-704
Units
About 18,000
Manufactured in
United States
Sold at / sales period
Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.

Hustler and BigDog Lawn Mowers

CPSC product type: Riding Lawn Mowers

Recall contact information

Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

Related recalls

Selected by shared brand or household-product category.