Recall #14-726 · Published March 27, 2014

Hustler and BigDog riding mowers

Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)

CPSC published a recall notice for Hustler and BigDog riding mowers from Hustler and BigDog riding on March 27, 2014. CPSC identifies this hazard: The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury. The official remedy states: Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

BigDog Diablo
BigDog Diablo
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The serial number appears on a tag located on the left side of the seat platform in front of the fender.

Why it was recalled

The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.

Incidents and injuries

No injuries have been reported

Official remedy

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Remedy type: Repair

Product and sales details

Manufacturer
Excel Industries, Inc., Hesston, Kan.
Recall number
14-726
Units
About 3,700
Manufactured in
United States
Sold at / sales period
BigDog and Hustler dealers nationwide from August 2013 to January 2014 for about $4,600 to $8,050.

Hustler and BigDog riding mowers

CPSC product type: Riding Lawn Mowers

Recall contact information

Excel Industries, Inc. collect at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.bigdogmowers.com and www.hustlerturf.com click Product Recall at the bottom of the home page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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