Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Units with the following models and serial numbers are included in this recall: Brand Model Prefix Serial Number (Begins with) GE AZ40E09E AZ41E07E AZ41E09E AZ41E12E AZ41E15E AZ61H07E AZ61H09E AZ61H12E AZ61H15E AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS, VT, VV, VZ, ZS, ZT, ZV, ZZ The model and serial numbers are printed on the rating plate that can be seen after removing the front panel.
Why it was recalled
Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.
Incidents and injuries
GE has received three reports involving smoke and/or fire associated with the unit's heater resulting in about $30,000 of property damage. No injuries have been reported.
Official remedy
Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.
Product and sales details
- Brand
- GE Zoneline®
- Recall number
- 16-025
- Units
- About 33,500
- Manufactured in
- China
- Sold at / sales period
- GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.
- Importer
- GE Appliances, of Louisville, KY
GE Zoneline® Air Conditioners and Heating Units
CPSC product type: Air Conditioners
Recall contact information
GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.