Recall #16-265 · Published September 15, 2016

GE Profile™ top-loading clothes washers

GE Appliances Recalls Top-Loading Clothes Washers Due to Fire Hazard

CPSC published a recall notice for GE Profile™ top-loading clothes washers from GE Profile™ top-loading on September 15, 2016. CPSC identifies this hazard: An electrical component in the washers can overheat, posing a fire hazard. The official remedy states: Consumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair.

GE Profile™ top-loading clothes washer (gray)
GE Profile™ top-loading clothes washer (gray)
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The model number is located on the rear cover of the washer's backsplash, above the water valve connections.

Why it was recalled

An electrical component in the washers can overheat, posing a fire hazard.

Incidents and injuries

GE Appliances has received 71 reports of internal washer components burning or catching fire, including three reports of fires resulting in about $129,000 in property damage. No injuries have been reported

Official remedy

Consumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair.

Remedy type: Repair

Product and sales details

Manufacturer
GE Appliances, of Louisville, Ky.
Recall number
16-265
Units
About 222,000 (in addition, about 450 were sold in Canada)
Manufactured in
South Korea
Sold at / sales period
Best Buy, Lowe's, Sears, The Home Depot and other stores nationwide from June 2003 through October 2011 for between $900 and $1,400.
Importer
GEA Products, L.P., of Louisville, Ky.

GE Profile™ top-loading clothes washers

CPSC product type: Washing Machines

Recall contact information

GE Appliances toll-free at 877-830-9732 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.geappliances.com and click "Recall Information" at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

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