Recall #25-036 · Published November 7, 2024

GoveeLife and Govee Smart Electric Space Heaters

GoveeLife and Govee Smart Electric Space Heaters Recalled Due to Fire and Burn Hazards; Imported by Govee

CPSC published a recall notice for GoveeLife and Govee Smart Electric Space Heaters from GoveeLife and Govee Smart Electric on November 7, 2024. CPSC identifies this hazard: The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features. The official remedy states: Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.

Recalled Model H7130
Recalled Model H7130
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

H7130H7130101H7131H7132H7133H7134H7135
Additional identifying details

The model number is located on the manufacturer's label on the underside of each unit.

Why it was recalled

The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.

Incidents and injuries

The firms have received 113 reports of overheating, including seven reports of fires and one report of a minor burn injury.

Official remedy

Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.

Remedy type: Refund

Product and sales details

Recall number
25-036
Units
About 512,500 (In addition, about 48,600 in Canada)
Manufactured in
China
Sold at / sales period
Online at Amazon.com, https://us.govee.com, the Govee Home App and TikTok Shop from September 2021 through September 2024 for between $30 and $150.
Importer
Govee Moments Trading Limited, of China and Govee Moments Limited, of China

GoveeLife and Govee Smart Electric Space Heaters

Recall contact information

GoveeLife or Govee toll-free at 833-772-5360 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://us.govee.com or www.goveelife.com and click on "Recall Information" on the top of the page, or https://recall.goveelife.com/heater-recall for more information and to participate in the recall.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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