Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
JJW2JJW3JMW2JMW3Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F.
Why it was recalled
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
Incidents and injuries
Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.
Official remedy
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Product and sales details
- Manufacturer
- Whirlpool Corporation, of Benton Harbor, Mich.
- Recall number
- 15-200
- Units
- About 33,000 (in addition, 8,000 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens
CPSC product type: Ranges and Ovens
Recall contact information
Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.