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Why it was recalled
Internal arcing during use can ignite an internal plastic component, posing a fire hazard.
Incidents and injuries
Whirlpool has received five reports of incidents, including one home fire, two fires involving the surrounding cabinets, one report of smoke, and one report of a burning odor.
Official remedy
Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product.
Product and sales details
- Manufacturer
- Whirlpool Corporation, of Benton Harbor, Mich.
- Recall number
- 16-253
- Units
- About 15,200
- Manufactured in
- China
- Sold at / sales period
- Best Buy, HH Gregg, Lowes, Sears and other home improvement, home appliance and retail stores and by homebuilders nationwide from January 2014 through April 2016 for between $370 and $470.
Whirlpool brand microwave hood combinations
CPSC product type: Microwave Ovens
Recall contact information
Whirlpool Corporation at 800-990-6254 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at http://repair.whirlpoolcorp.com. Consumers can also visit www.whirlpool.com and click on "Product Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.